BOOKING CONDITIONS
The following Booking Conditions together with the General Information
contained on this website form the basis of your contract with the owner. Please
read them carefully as they set out our respective rights and obligations.
1. Making
your booking
Bookings can be made by completing the online booking form following
the on-
Once we have received
your booking form and booking deposit, we will, subject to availability, confirm
your stay by issuing a confirmation by email.
Number of persons
The number of persons (adults and children) must not exceed the
number of sleeping places indicated on the website.
2. Payment
In order to confirm your stay, a deposit of 25% of the full payment must
be paid at the time of booking. This deposit is not refundable.
The balance of the cost of your stay must be received by us not less than 56 days
prior to the start of you holiday rental (unless otherwise specified in the confirmation
email).
3. Security Deposit Cover.
You must pay us a security deposit before the start of
your stay.
The cost of any damage will be deducted by us from the security deposit
at the end of your stay.
If no deductions are required your security deposit will be refunded in full to you
within 14 days after your departure from the accommodation.
4. Your contract
A binding contract between us comes into existence when the deposit payment is paid .
5. Changes by you
Should you wish to make any changes to your confirmed booking, you
must notify us by email as soon as possible. Whilst we will endeavour to assist,
we cannot guarantee we will be able to meet any such requests.
6. Cancellation by you
Should you need to cancel your stay after the contract has
begun the following charges will apply:
more than 8 weeks deposit only
less than 8 weeks deposit + 20% of balance
less than 6 weeks deposit + 40% of balance
less than 4 weeks deposit + 60% of balance
less than 3 weeks deposit + 80% of balance
less than 2 weeks deposit + 100% of balance
7. Insurance
It is recommended that you take out adequate travel insurance. Travel
insurance can be purchased separately through our site.
8. Changes and cancellation
by us
If we have to make a significant change to or cancel your booking, we will tell
you as soon as possible. We will endeavour to offer you an alternative should a significant
change or cancellation occur. We will refund in full all money paid.
9. Complaints
and problems.
In the unlikely event that you have any reason to complain or experience
any problems with your stay whilst away, you must immediately inform us. Any verbal
notification must be put in writing and given to us as soon as possible. Until we
know about a problem or complaint, we cannot begin to resolve it. Most problems can
be dealt with quickly. For all complaints and claims which do not involve death,
personal injury or illness, we regret we cannot accept liability if you fail to notify
the complaint or claim entirely in accordance with this clause.
10. Behaviour.
You
accept responsibility for any damage or loss caused by you or any member of your
party. Full payment for any such damage or loss must be paid direct to us at the
time.
We expect all clients to have consideration for other people. If in our reasonable
opinion or in the reasonable opinion of any other person in authority, you or any
member of your party behaves in such a way as to cause or be likely to cause danger,
upset or distress to any third party or damage to the property, or in any way damage
the reputation and/or goodwill of the Owner we are entitled, without prior notice,
to terminate the occupation of the person(s) concerned. In this situation, the person(s)
concerned will be required to leave the accommodation. We will have no further responsibility
toward such person(s). No refunds will be made and we will not pay any expenses or
costs incurred as a result of the termination.
11. Responsibilities and the role
of france-
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